1. Ordering

Q1: How can I place an order?

A: You can order easily using our online platform. When you find a product you need, you can add it to cart, go through the ordering process. After the order is ready, you will receive order summary to your email. 

Q2: Do you have the product in stock?

A: All the products which are shown on our site are available.

Q3: What is the status of my order?

We will email you with updates on your order, once your order is shipped you will also receive a tracking number.

2.  Payments

Q: What payment methods can I use?

We accept all major credit cards and Apple Pay, Google Pay.


3. Shipping

Q1: How much is shipping?

A: Shipping and handling prices is based on your location ( country ) and if you are ordering a single item or multiple. 

Q2: What locations do you currently ship to?


4. Returns and Exchanges.

Q1: Do you accept returns or exchanges?

A: We do not accept returns or exchanges. If the item is defective please contact us at staff@stayverity.com. 

5. Customer Service

How can I get a hold of Verity Support?

A: If you would like to contact Verity's support team click Here